Lawyers often earn most of their money through their overall knowledge of the legal system at this current point in time, but they also need to keep their clients comfortable. As a result of the fact that this is the case, most lawyers that work in personal injury tend to focus quite a bit on setting their offices up in such a way that any client that walks through their doors would feel relatively welcome which can result in them being more amenable to paying the required legal fees than might have been the case otherwise.
The thing about keeping clients comfortable is that when they come in to your office they are going to be in quite a bad mental state. After all, they have just suffered from a fairly serious accident and this has caused them to go into a severe mental health spiral which is why injury attorneys in Portland ME often choose to keep coffee and tea on hand that can be served to these potential clients. A hot drink can often put things into perspective and can be a soothing beverage to consume which can help these clients think with a much clearer head.
One thing that a lot of personal injury attorneys need to realize is that when they manage to set their clients at ease they essentially make their own jobs a lot easier as well. A client that can calmly and clearly explain what they went through will provide all kinds of useful information that can then be used ascertain the kind of outcome that can ideally be reached if all of the other processes are performed in an adequate enough manner.